Due to the digital nature of Chasing Light Academy products, all sales of Adobe Lightroom Presets are final and non-refundable. We do not offer returns, exchanges, or refunds for these digital goods under any circumstances.

All Gallery Prints are produced on demand and printed to order. As such, all print sales are final and non-refundable. We do not accept returns or exchanges on printed pieces unless the item arrives damaged or defective. If your order arrives in unsatisfactory condition, please contact us within 7 days of delivery with photos of the damage and we will work to make it right.

Before making a purchase, please ensure you have carefully read the product description, included features, and compatibility information. If you have any questions prior to purchasing, contact us through the ChasingLightAcademy.com Contact page.

We strongly recommend downloading and backing up your purchased presets immediately after purchase. We are not responsible for any loss of files due to technical issues, device malfunctions, or user error.

If you encounter any technical issues or inconsistencies with a product description, please contact our customer support team. We will work to resolve any concerns to the best of our ability.

By purchasing from Chasing Light Academy, you acknowledge that you have read, understood, and agree to the terms outlined in this Return Policy.